Supportive Housing Service Providers

Supportive housing service providers work with people who have experienced homelessness so that they can maintain permanent housing in site-based and scattered site housing settings.

Post-Selection Materials for Service Providers

  • Post-selection Guide
  • Sample MOU - Template for developing a supportive housing MOUThe MOU is completed by the primary service provider, the property management company, and the owner/ sponsor, and it describes the roles and responsibilities of these parties.
  • Service Plan and Budget - The service plan describes how services will be provided to tenants of the supportive housing units. The last page of the service plan is the supportive services sources and uses budget, which identifies all the service related expenses and proposed funding sources for the project.
  • HMIS Memo and Contact Form for LTH and HPH Units  - This form identifies who is responsible for reporting to the Homeless Management Information System (HMIS).
  • Verification of Service Funding Sample Letter - To be completed by the funder for verification of service funding grants or other commitments for supportive housing services.
  • Housing Support (GRH) Funding Commitment Letter - This letter must be completed by the county or tribal human service department for contracted Housing Support providers.
Refer to the Supportive Housing Information and Resources publication for information on best practices in supportive housing as well as Long-term Homelessness (LTH) and High Priority Homeless (HPH) definitions and eligibility.

Occupancy Guidance for Long Term Homeless and High Priority Homeless Units

Refer to the Supportive Housing Information and Resources publication for occupancy guidance, including tenant screening, selection and retention plans, lease up, vacancies and determining tenant rents in supportive housing.

The occupancy guidance has been updated to describe the process for filling HPH/LTH units when there is not an eligible household on the Coordinated Entry (CE) wait list for supportive housing.

Tenant Selection Plan Guidelines - Supportive housing (LTH/HPH, PWD, etc.) units are intended to house people who often have poor credit, poor rental histories or criminal backgrounds. To the extent permitted by the rules and regulations related to the type of housing, housing providers are encouraged to adopt lenient and flexible criteria regarding these common barriers when creating a tenant selection plan and are required to follow Minnesota Housing’s Guidelines.

For more information on the impact of criminal history on housing stability, read this report from Wilder Research and a collaborative of Minnesota housing providers.

High Priority Homelessness (HPH) Eligibility Option

In the 2018 application for multifamily capital funding, Minnesota Housing changed the eligibility criteria for supportive housing units from Long-term Homelessness (LTH) to High Priority Homeless (HPH). Existing properties with units restricted to serve LTH households have the option to use the HPH eligibility criteria instead of the LTH eligibility criteria beginning January 1, 2019.

The Housing Trust Fund Rental Assistance Program also changed to HPH eligibility for all new households served.

For more information, refer to the HPH Eligibility Change Information and FAQs and the training slides.

HPH Verification Forms

LTH Verification Forms

Trainings

Reporting Requirements for Service Providers for Long Term Homeless and High Priority Homeless Units

Service providers are required to enter LTH and HPH household data in HMIS, including the Self-Sufficiency Matrix Assessment, and submit reports to Minnesota Housing.

HMIS Reporting Requirements for LTH and HPH Loans and Grants
Self-Sufficiency Matrix for LTH and HPH Units

Supportive Housing Definitions

Definitions for supportive housing, case management, Long-term homelessness (LTH) and High Priority Homeless (HPH) eligibility can be found in the Supportive Housing Information and Resources publication.